Shipping policy

SHIPPING POLICY – FJAY BEAUTY

Order Processing
Orders are typically processed within 1–3 business days. Processing times may vary depending on product availability, order volume, or other circumstances.

Shipping & Delivery
Fjay Beauty offers shipping to eligible locations displayed during checkout. Available shipping methods and estimated delivery information will be shown at checkout when applicable.

Delivery times are estimates and may vary depending on the destination, carrier, product availability, customs processing, and other circumstances outside of our control.

Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase. Promotional or free shipping may be available on eligible orders.

Tracking Information
When tracking information becomes available, customers may receive a shipping confirmation email containing tracking details. Please allow time for tracking information to update after shipment.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Delays
Fjay Beauty is not responsible for delays caused by carriers, customs, weather conditions, holidays, incorrect addresses, or other circumstances outside of our reasonable control.

Lost, Damaged, or Missing Orders
If your order arrives damaged, appears to be lost, or you receive an incorrect item, please contact us with your order number and relevant details so we can review the issue.

International Orders
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. Where applicable, these charges are the customer's responsibility unless otherwise stated at checkout.

Contact Us
If you have questions about shipping or your order, please contact Fjay Beauty at fjaybeauty.support@gmail.com.